Frank, the computer repairman...

Well, the last post describes my problem. This post will describe the solution.
After coming home from a very, very, very early sim today, i checked my phone messages. There was a message from Frank asking me to call him back. Well, with typical repairmen, i figured i'd have to set up an appointment around my schedule and then wait on an arrival window over a 4 hour span. Not so in this case. Frank is the man! He said he was twenty minutes away and could come do the repair right now. This was a shock to me, and since i was home, i was eager to get this thing fixed. About 30 minutes later, Frank is at the door. Luckily i had enough time to do some much needed cleaning before Frank arrived.

Frank is a large man. Large but extremely nice. We headed for the living room to do some laptop repair. Frank is really friendly and we started talking. He asked me if i was some kind of rocket scientist. I was a bit weirded out by that at first, cause i hadn't told him that i was. How did he know that? Well, then he told me he got the information from my voice message at work. I didn't give Dell my work number on Sunday...but i had when i bought this thing...so it was still on file.

Anyway, he asked what i did for a living and i told him. He said, "...kinda like Gene Kranz?" I told him kinda, but not exactly. He proceeded to tell me a story of how he worked on Gene Kranz's computers. He prefaced his story by saying that he didn't know who Gene was. He said he went to this gentleman's house and saw all this space memorabilia and asked Gene what he did for a living. Gene's response was something along the line of, "Have you seen the movie, Apollo 13?" Frank's response, "yes." Gene then asked him, "Do I look like Ed Harris?" Frank answered, "No, not really." And then it sunk in, "You're the guy that wears the vests?" Ah ha...he finally realized he was working on the computer of someone famous. Pretty funny story.

Keep in mind, he's still working on my laptop.

He tells me another story. He tells me that he went to the house in the West Village(i think?). A lady answers the door and tells him to come in. She tells him that he'll be down in a minute. As Frank is looking around, he notices a lot of baseball memorabilia on the walls, Craig Biggio posters, and the like. Frank thought to himself, "Man, this guy really like Craig Biggio." Then the homeowner, comes down the stairs. Frank said to himself, "Now, i see why this guy likes Craig Biggio...it IS Craig Biggio." Frank then tells me that Craig Biggio is by far the nicest celebrity that he's ever met.

By this time Frank is re-assembling my laptop. But in the process of replacing the keyboard, he accidently pops off a key of the laptop. After struggling to replace it, he says, i'll just order you another one. I'm not too worried about it, the laptop is still functional. Of course, i want my new keyboard, so he places the order. Frank tells me it'll be here tomorrow and that it's customer replaceable. He's a bit skeptical that it will come with instructions, so he gives me the run down on how to replace the keyboard when it comes in.

Frank tells me a few other stories about how his company is affiliated with the NBA and does work for them. Frank proceeds to tell me that he had lunch with Allen Iverson and Lebron James and he's chatted with Shaquille O'Neill.

And there you have it, my experience with Frank the computer repairman. So, if you ever need a computer repairman, I hope you end up with Frank!